TERMS AND CONDITIONS
Terms
 |
One-off
contracts for companies and individuals - 50% deposit, balance payable upon completion |
|
Retainers
- paid monthly, in advance.
Unused hours can be carried forward to the following month |
| On-going contracts - by arrangement |
Charges
£10-25
per hour depending on the amount and complexity of the work involved.
All additional materials required are charged at cost.
Mail
shots – postage, printing and other material costs to be paid in advance.
Retainer
and ongoing contract invoices to be paid within 14 days.
One-off contracts to be paid upon completion.
We reserve the right to charge interest on overdue invoices.
Legal Niceties
Stonetext Online Admin Services
provides a professional and confidential service.
Client contact details are treated in the strictest confidence and are
never sold to third parties.
All
Stonetext Online Admin Services systems are virus, firewall and password protected with regularly updated
software. All incoming files will
be checked for viruses. Any
documents found to contain a virus will be returned unopened to the client and a
charge will be made for the costs involved.
Any unsolicited email with an attachment will be deleted.
Stonetext Online Admin Services reserves the right to refuse any contract it deems to be illegal,
immoral, objectionable or believes to break copyright law – clients will be
required to sign a declaration to this fact.
Final
proof reading of all documents is the client's responsibility.
Any errors notified within 7 days of contract completion will be
rectified free of charge.
Stonetext Online Admin Services will not commence work until a signed agreement has been received that
stipulates the precise work, hours, cost and payment terms.
Should the client require an amendment to this, a further signed
agreement will be required.
Whilst
Stonetext Online Admin Services takes every precaution to prevent system failure;
it cannot
be held liable for any loss whatsoever due to computer, power or telephone line
failure.
Stonetext Online Admin Services recommends that clients use a secure method of
posting and cannot be held responsible for any loss incurred should documents get
lost in the post.
Stonetext Online Admin Services reserves the right to terminate or suspend any contract (without penalty) if the client fails to settle an invoice by the due date.
